Archive for the tag 'software'

I think my new UPS sucks.

So I bought a UPS at Fry’s the other night (ironically, at the same time the power was going out at my house!) for the RAID box in the garage. None of the sub-$100 UPSes seemed to have official support for Linux from a software standpoint, and obviously that’s a big deal since I want it to shutdown cleanly in the case of power failure. I also wanted line conditioning, as the outlet I’m plugged into is right next to the washer and dryer, and although it’s likely a different circuit (haven’t tested this yet though), I’m sure when the dryer kicks on it could cause voltage fluctuation nearby.

So anyhow, it seems $70 was about the cheapest for line conditioning, and I didn’t want to spend much more, because I don’t care about lots of sustained wattage–after all, this is just a mostly-idly headless Athlon XP, and that’s it; I don’t want a giant UPS just to keep it running long enough to safely power down in the really rare occasion we have an outage (so far we’ve only had one in the 15 months we’ve lived in this unit.) I ended up buying the Belkin F6C550-AVR with USB connectivity. It’s got a nice form factor, reasonable power capacity, and votage conditioning. I figured, there’s gotta be a opensource driver/daemon for the monitoring of this baby, right? Certainly there must be standard protocols these things speak, if not straight ASCII… wrong.

It turns out, the UPS landscape is a fractitious, highly proprietary place. Basically NO company makes one with a simple serial ASCII protocol, it’s all binary (well, OK I can understand that), unpublished (for shame), and inconsistent. There are some projects for opensource support of monitoring various devices, the best of which seems to be NUT (Network UPS Tools), partially funded by one of the enterprise UPS players (short tutorial on NUT with Fedora here.) But the Belkin support is pretty slim, and it doesn’t look like the one I bought even has much monitorability beyond “hey, the power’s about to go out” and “my battery’s dead”. This just won’t do. I was about to pack it up and head back to Fry’s, but decided I really could use another UPS for the Tivo etc., anyhow, and I don’t care about the monitoring aspect for that (ok, also the box is kind of heavy and I didn’t want to go through Fry’s Return Line of Hell–in other words, the tactic works–they’ve helped convince me to keep it to avoid the hassle of the return process. Damn you, Fry’s!)

This time I’m going to be smarter about it and do more research up front, like I usually do. I just didn’t think UPSes would be (could be!) that big a deal to get support for. The NUT folks have a compatibility chart, so I think I’ll try to pick something from the intersection of that list and upcoming / current deals on Techbargains. Feh!

Javascript frameworks: Prototype vs. Mochikit

OK, I want to build some ajaxy features into my site. I don’t want to deal with a ton of cross-platform stuff (been there, did that poorly), and I want to write unobtrusive javascript. Two libraries look good to make my life easier, Prototype and Mochikit… but which to choose? Anyone have advice? I’m not using Ruby on Rails, which seems to have some integration with Prototype, but it seems to have some nice features. However, the screencast for Mochikit (more Python-y) looked very promising as well. Bah. Off to do a lot of research, I guess…

Now those were the days!

I was looking for some old photoshop images I had made and stumbled across some pretty ancient stuff. Once upon a time I ran a BBS (or “bulletin board system” for those of you born post-1979) called “Tog Dog: the Evil Clown of Pork”. I apparently actually still have a DOS .com file advertising it (it would get zipped up into archives available for download.)
Here’s a “screenshot”: Screenshot of ad for my old BBS

Pretty funny: up to 28.8kbps, and a whopping 420 megs of storage (which if I recall correctly, was spread across 3 harddisks!)
The .com file is dated 4/1994, but I’m pretty sure that was just when it got copied onto the drive… I think the dialup site was pretty much dead by then.

ACDSee frustrations

Just got my ACDSee 7.0 upgrade “offer” email (the first of many I’ll receive, I’m certain.) It’s overall pretty good software. In case you don’t know, ACDSee is essentially photo browser/organization software. I’ve been using it for 3-4 years, and have had a legit license for it for the last 2, 2-1/2 years. But almost every new release since 2.2 has been slower (often, they claim they’ve made it faster), and had minor, but not insignificant, bugs. Plus, the company that makes it (ACD Systems), has probably the lowest-value upgrade/patch policy I’ve ever seen–even compared to Microsoft and Apple! They have marginally useful image printing and editing software as well (which I mostly don’t use due to owning PhotoShop).

A few of the bugs I’ve run across have been easily reproducible and I’ve taken the trouble to document to them how to do so. And still, some are not fixed in major new releases. Their tech support essentially claimed one of the issues wasn’t possible, and that I should reinstall my OS (oh, that old trick). (I finally figured out it was an issue with a network drive no longer being accessible–causing 20 second delays before a dialog would pop up–really, I think they should have been able to diagnose this!) They seem convinced to change the keyboard shortcuts with each new major release. There are almost never patches, and essentially every new release results in a ton of spam from them about a pricey upgrade. At the current rate, they’re putting out a couple major upgrades a year, at the “discounted” price of $40 each. I don’t recall them EVER offering minor upgrades for download for free, with bugfixes or otherwise. So a couple times, I’ve plunked down the bucks for an upgrade, hoping at least to have the bugs I reported to them fixed, and had mixed results. Once it actually did get faster for large directories of images (from essentially a failure condition, to “taking a long time”). But I was treated to totally-changed menus and keyboard shortcuts in exchange. Grrr.

Essentially, ACDSee seems to be mostly getting away with a $80/year “subscription” plan, making it, year-over-year, more expensive to keep current than either Mac OSX or Windows–and believe me, both of those are way more important to me than my image browser. In fact, it seems a good chunk of the most important functionality in ACDSee will turn up as part of Longhorn, and newer versions of iPhoto. As for me, I don’t plan on wasting any more time or money on ACDSee’s upgrades… version 6.0 works more or less, and philosophically, I can’t support a company that treats me more as a cash cow than a customer. If I end up needing more features, I think PhotoShop Album is going to get my next software-god tithing… I got slightly burned on trying out v1.0 of it, but hear the newer version is pretty great.

Apps apps apps

I haven’t posted in forever. I know. I will start up again soon. But I just looked down and thought, hmm, this is kind of interesting and says something about my workflow… how many and what windows (applications) I have open. I’m currently working on the tail end of a lot of changes to prince.org 3.0, and thought it’s interesting. Here’s what’s currently open:

- Firebird (of course). A couple windows. One to work on the code for a popup, the other is the “main” one with right now, 7 tabs open (about average). The tabs are for: (1) another page I’m working on, (2) the live version of the site for comparison (3) mysqladmin on localhost (4) paypal IPN documentation, (5) google, (6) a page on mailman archives [I'm sending admin mails from the site to a qmail virtual domain to a mailman private list... oh, don't ask...] and (7) typepad.

- A couple folder windows (to the source base dir, and to the icons dir as I was tweaking some graphics with ImageReady earlier.)

- OpenOffice Writer, which has some moderation guidelines I’ve been hacking on, and list of new mods for the site.

- Cygwin bash (rxvt window). For grepping the source, running scripts, quick cvs stuff, etc.

- Cygwin bash (standard console shell). This is essentially my permanent “mysql client shell”. I would use the rxvt window for this (it’s much nicer) but the mysql client for windows does something strange to the std file descriptors and thus, gives no output in rxvt. So… the ugly console suffices.

- iTunes, for obvious reasons. Last played was Ani DiFranco ‘Little Plastic Castle’ and Paris’ new release of ‘Guerrilla Funk’. In case you’re curious, I have 7,738 songs (23days worth), according to the status line.

- Komodo, editing source files. I have 13 tabs (files) open in that. I have to close it at least once a day, it leaks :-(

- EditPlus. Oh, I can close that now I guess. It’s my “old trusty, el quicko” editor. I was using it on a file that I needed to do regexp search-and-replace on. Komodo seems to be lacking that :-(

- Microsoft Virtual PC. Inside that, I’ve got a Win98 installation running IE 5.5. It’s for testing the CSS/DHTML stuff on an older browser. I don’t support anything below IE 5.5, and can test on XP IE6 and Firebird on the main environment. Only other thing I test on is a Mac browser, but that’s the machine next to me.

- Thunderbird. For e-mail of course, and a bunch of the code I’m working on today is relating to sending emails to moderators, etc…

- SecureCRT. Connected to the live machine, comparing some things in the database, etc. I prefer to do that within a completely different session and app (I could do it in a cygwin shell), because once I did that and forgot which database I was modifying and… bad things happened.

- Trillian. But it’s just doing its thing. I’m immersed in coding so I turned its sounds off, and I am only paying attention when someone from my ‘family’ group, my mom or grandparents, come online.

- At the moment I don’t have the PHP Winhelp reference opened, but I often fire it up for a minute, look something up, and kill it. It’s the fastest way to get an answer (for example, the format codes for date()…), often way faster than going to php.net/<query>.

Plenty of other stuff running, but that’s what’s actually open and getting interaction. I remember thinking when I built this machine “hey, 512M RAM will be more than enough!”. Riiiight. If I fire up PhotoShop, it goes into swap…

Anyhow, I though that was vaguely interesting. How different is your setup? I’m actually a little surprised at how much “free software” I heavily depend on; and even the commercial packages are pretty inexpensive. The Adobe stuff is the only really expensive thing, and I could probably get away with a cheaper alternative, but I own it, so I’m gonna use it. I’ll probably wean myself off SecureCRT when I next need to upgrade and pay, which seems to happen every 2-3 years with them. The rxvt shell is a decent enough ssh client.

Assorted geeky stuff

Hey, remember VisiCalc, the precursor to Lotus 1-2-3? Well, maybe you don’t. I do, mostly as a “business” app that I couldn’t afford (on a platform I couldn’t afford–the Apple ][). And I wasn’t that interested in that kind of software at the time, mostly games caught my fancy when I was trying to get a VIC-20 of my own.
Anyhow, what’s really cool, is that you can download the reference card and a working executable of VisiCalc (for the PC), from Dan Bricklin’s site. And great reading for the geeks is some of the design/programming notes from Bob Frankston’s pages. If you’ve never coded in a memory-limited environment, or in assembly, or for performance, it’ll be eye-opening reading. Lots of stuff that has been ingrained into my habits throws back to those days–including a few habits I’ve had to break to avoid premature optimization. I often think about students who learn Java as their first (does this happen?) programming language, are missing so much of the coding landscape, context which is entirely necessary to building quality systems. Sigh.

Got my my first issue of “ACM Queue” in the mail the other day. I was shocked they actually sent it to me in Spain, for the free intro offer, and supposedly at the same subscription rate as for US orders. Anyhow, it’s decent. A little bummed the first issue I got was the June (maybe the mail is just that slow), but content-wise there’s some really interesting stuff. The focus of this issue is ’storage’ and the interview with Jim Gray was pretty interesting; the article (primary) on physical disk stuff from a Seagate guy (Dave Anderson) was not that thrilling, nothing too new there. But the overall level of the articles is good, not quite up to some of the orther ACM pubs but worth the time. In the end, I doubt I’ll subscribe–I’ll just read the interesting-sounding articles on their free site. As much as for any other reason, I don’t feel the need to have trees destroyed and stuff mailed around the globe, for me to receive this info. On the other hand, I’m not giving up my New Yorker subscription anytime soon :-)

I forgot whose blog I found this link on originally (sorry), but I’ll link to this here too, ‘cuz it’s high on the geek factor: not quite a DIY project, but a nice one-off: a homebrew Segway clone.

Tool links: URL Bandit watched the clipboard and snatches out URLs it sees, handy, especially for blogging…

Everyday tool roundup

I thought a good, non-personal-info-divulging post I could make would be about various tools I use, this way I can vent, and maybe someone can suggest improvements to my workflow, etc. I won’t get into the things I deploy on servers for apps, mostly because this tends to depend on the project more than any personal bias (I hope). In this post I’m just going to share the applications I use daily for my tasks, not the things I deploy. Maybe in the future I’ll do one for libraries I use a lot…

Email
Corporate: Outlook. It’s just the best windows-based reader, and I need the Exchange integration, so options are limited. I like it and am used to it, anyhow.
Personal: Yahoo business webmail. Yeah, it’s a little clunky, and the spam filters aren’t perfect, but it’s pretty damn good webmail, that works everywhere, it fairly light, and “reasonably” priced. Aside from a few weeks 1 year ago when they kept screwing up my mailbox, it’s been flawless from a reliability/stability standpoint. It’s my browser’s homepage.

Word processing, Spreadsheets
Microsoft Word & Excel: I give in, I’ve just been using them too damn long to use anything else. If I could convince my CEO to switch the whole company to openoffice, I’m sure I could live with OOWriter etc… but I sort of know where everything is in the MS apps, I have my little style-macros set up, blah blah. Anytime I use Word to write something longer than a few pages I run into the various ugly spots (list numbering, outline vs. normal text authoring, master document bugs, etc.) but I generally know the workarounds. I seem to remember loving AmiPro in a previous life, but M$ has the corporate world beholden at the moment. And Excel, well, it’s possibly the most polished app Microsoft makes, I think. An assload of features that actually work, and eminently useful for light- to medium-weight analysis. I’m going to ditch my pirated copy of office at home (well, technically I think I am covered by our corporate license somehow) one of these days, and really try StarOffice or OOO. Certainly on the Mac at home, I’ll give it a go–I have a no-pirate policy on the wife’s computer (whoo hoo licensed Adobe products!)

OS
To put it simply: If I want a desktop, I run Windows. If I want a server, I run Linux/FreeBSD/Solaris, depending on the purpose and pocketbook.

Coding
Ah, now we’re on to the serious stuff!
Editing/IDE
On unix-ish machines: Emacs, with my php-model.el and some other goodies. vi only when absolutely necessary. On windows, we get into a world of pain. Yes, I know I can get emacs for windows, but I just… well… hate it for some reason. It feels kludgy, and if I can drop files on a window to open them, I like to.
I’ve been trying out a few different editors. For C# of C++, no argument, I use work’s copy of VisualStudio… the Intellisense, and GUI builder integration, is so tight, I think it’s insanity to use anything else. But mostly I don’t do that kind of stuff these days. (Strangely enough I always got away without a “smart” IDE for Java when I did a lot of that… I typically just used Emacs. Probably these days I’d go for IDEA or Eclipse, though.)
Anyhow, I have purchased EditPlus in the past–it’s super small, light, fast, and basically pretty nice, but isn’t really IDE-ish–but a very strong text editor, and fits nicely on a floppy. I am glad I bought it, but only use it for lightweight stuff now.
Most of what I write these days is PHP and Perl, so I have been looking into IDEs that support that. I like the freeware-ish PHPEdit, but their release management is horrid, and each version seems to have different, but significant bugs, than the last. I was using a year-old version for quite a while, and it was 95% right. I don’t trust them to be able to support it in the future though. Editors are tough, for open source.
I also just bought the personal edition of ActiveState Komodo, and in the first 10 minutes of using it I found 2 bugs. Over the next few days, I’ve hit two distinct, important bugs–one is a crash, the other is a weird some-keys-no-longer-work thing. Also, it’s still pretty slow–faster than the previous releases, but 2.5 is still a bit of a dog. I don’t know if that NSPR library is really the right choice, but it would be comfortable to have it on both Linux and Windows. Right now I’m really just interested in Windows. The quality so far is making me wonder if anyone at ActiveState actually uses Komodo for coding tasks…! I’m hoping to get some use out of the Perl, XSLT and Python dev modes though, they look promising.

Revision control
For now, I’m a cvs man. I’m playing with Subversion for a new mini-project, I love the atomic aggregate commits (you know them as ‘changesets’), but the tool still seems a little rough around the edges, and the biggest thing is how happy I’ve become on TortoiseCVS. I still use cvs command-line on linux a ton, but more and more of my coding is done in windows, and Tortoise just kicks ass. I think they should start charging for it :-) It’s a shell extension that provides interface to CVS, and it’s really slick. Excellent piece of software, and they’ve just about got all the bugs worked out of it (for a long time it was in the “promising, but crashes explorer” phase). If they make a version of Tortoise that supports Subversion, I think I’m sold, that’s it, I’m done, source code control is a solved problem for me. (If you ever feel the need for entertainment, buy me a beer and I’ll tell you about my previous employer’s experiences with BitKeeper!)
I also use ViewCVS, and can’t live without CVSSpam (it’s in Ruby!).

Instant messaging
Trillian Pro. It rocks, especially now that it supports Jabber (which I honestly haven’t gotten working with it yet, but they claim it works.) Pro 2.0 adds nice polish. Seamlessly supports MSN, AOL, ICQ, Yahoo, and looks good doing it. That reminds me, I really need to start looking more seriously at the Jabber protocol/specs…

Password management
OK, I think there may be better (or cheaper) tools out there, but I use Eldos Keylord. It’s some shareware I bought for doing pw repository tasks. I keep the repository (apparently blowfish-encrypted based on the pw you enter every time you open or save), on my removable flashdisk key-thingamabob, so I always have it with me. It’s pretty small, and has some intelligent features, plus a pocketPC and palm version, if you’re into the PDA thing. A nice touch is that if you buy all 3 versions (it’s pretty cheap), you get the source… so you can audit it for security if you’re paranoid about that kind of thing. I love the “lock on minimize” and “timed minimize” features, just in case I forget to lock my notebook (ctrl-alt-del, enter) when I walk away.

Shell/misc
Gotta have Cygwin on windows–I can’t live without tail, grep, wget, rsync, etc. etc. from the command line. Also I bought PowerArchiver, a really nice windows zip tool. It’s not perfect, but really close, and understands .tgz .bz better than Winzip, it seems.

Web browser
Firebird all the way. I still use IE for final site testing and corporate Exchange webmail, but that’s about it. Firebird is just the cat’s meow. Must-have extensions: the Live HTTP Headers, Venkman JS debugger (amazing), and the Web Developer toolbar. These extensions, plus Firebird, make my life so much easier it’s ridiculous. I can’t honestly think of doing web development (especially the front-side stuff) without them.

RSS Aggregator
I used to be a big fan of Dare Obasanjo’s RSS Bandit, but now I’m leaning towards the web-based Bloglines. More on this as I get used to Bloglines… it’s just a huge hassle to only have one place with my feeds. The web is the obvious location for this kind of app, though, IMO. When they start charging for it (inevitable) I’m sure lots of imitators, probably even sourceforge projects, will pop up to duplicate it–it’s pretty simple. But a good idea.

Bug tracking
Bugzilla. I know it’s old, creaky, and the code isn’t great. But it works, and has a zillion features, and is free. You can’t beat that. Fairly easy to integrate into CVS with a little scripting, or do anything else you want with it… and scales to large projects and teams pretty nicely.

Remote access
ssh on windows: Well, I advocate other folks use PuTTY, because it’s free and good (and the key agent can be utilized for TortoiseCVS, which is sweet), but I usually use SecureCRT. Partially because I’ve paid for it, but also because I’m so comfortable with it, it’s copy-and-paste semantics, etc. It’s pretty solid, and pricey for a single home user compared to PuTTY, but I like it.
scp on windows: WinSCP, it rocks. And faster than the cygwin tools…
FTP on windows: I don’t do much of this. When I do, I use SecureFX (because I bought a license along with my SecureCRT one), but I don’t really like it. When I’ve been forced to do a bunch of ftp from windows, I’ve used LeechFTP, but it’s not being maintained and has some weird bugs that can corrupt transfers, it seems.
Xwindows on windows: I am a big fan of XWin32, although honestly I don’t have a legit license for it, and have stopped using it. I find it’s not really necessary, just nice to have. The cygwin xfree32 stuff will sort of do the job too, but it’s really painful–XWin32 is much nicer. But not nice enough to justify the cost, for me personally. If I can get an employer to pick up the tab, I’ll run it.

Database & other design stuff
Of course for SQL server, I use their tools; mostly Query Analyzer, less so Enterprise Manager (can do a lot of the DBA stuff from QA by calling stored procs, anyhow.) For Oracle work (I don’t do much of it…) I use an ancient copy of FreeTOAD. For mysql, I have tried a ton of GUI tools, and decided actually, I like phpMyAdmin (web-based) the best! They just continue to pile on the features for it, and it actually is really fast to use once you’re used to it, and it’s running on a box on the LAN.
For DB design, I like DeZign, although I’ve never bought enough copies for all the people that should really have it.
I’ve played with Rational Rose and a couple other UML tools, Visio was my favorite of the bunch, but basically all of them were too expensive/too formal/too restrictive for me. I am not a huge UML guy at the moment. We need the depth of thinking that is enforced by these tools, but I’m not convinced the notation itself is necessary to actually get most things done, or even the best way to communicate it, although a shared nomenclature for expressing functionality and interactions is a good goal. Most of the apps I’ve devloped didn’t require that level of “interaction management” if you will, though. <soapbox>We were usually successful with: Get a bunch of smart people together; hash it out on the whiteboard; everyone break for a few hours or days to have a good think, and while the project architect drafts up a proposal (and thinks about/creates a small prototypes); return to the discussion with proposal and clear heads, and repeat steps as necessary. At the end of that, document the decisions. You’ll almost certainly have a good solution, if you have quality people. </soapbox>

Project management and related
I’m forced to use MS Project, but I really don’t like it. It was a bastard stepchild for the longest time, with no updates from Project 98, and now the new version is bloated and heavy. I’ve actually started just using Excel and a few small macros for sorting, etc. I’m in search of a good web-based on, the most promising seems to be dotProject, but I’m not convinced about it either, yet. I’ve found a bunch of bugs, and the dev team seems a little on the green side. But, they are making progress, so I hope it becomes really usable soon… I’m unlikely to advise any org I work for to fork out the bucks required to run Project with ProjectServer, etc…!
PDF Generation: I’m actually using the free PDFCreator at work, due to lack of enough Acrobat licenses. It’s good enough for translating stuff to PDF; no editing, etc. For handing off specs, or excel files with data I don’t want messed with, it’s nice. Again, can’t beat the price.
Group documentation: TWiki. I don’t love it, but it works. I wish it worked properly with JGraph, which rocks.

Sysadmin/IT type stuff
I won’t get into all the junk we have installed, but here’s the ones that I actually “use” every day:
Performance monitoring: Cacti is the way to go for me. Small, free, decent, in PHP (hackable). Scales reasonably well…
System monitoring: Nagios with a bunch of custom plugins for application monitoring. Everything you need, but not much more. Scales well and the config language is worlds better than BigBrother.

Miscellaneous/Trivialities/Home-use stuff
Souds: Winamp lately, and when I’m entertaining, run MilkDrop on the projector for the Ibiza-club-in-your-livingroom vibe :-) I even have a MusicMatch license, and use Winamp, so whatever that says…
CDR: Nero. It came with my drive, and I’ve been happy with it, it just works.
Graphics: I’m no pro–but my wife has legit copies of Illustrator, Photoshop and InDesign–so on the rare occasion I need to toy with that kind of thing, I use this stuff on her PowerBook. Whee.
DVDs: WinDVD. The only thing that seems to work properly with my SP/DIF soundcard and both my LCD monitor and projector.
Remote control: uICE. It rocks with the remote that came with my soundcard (ATI remote wonder thingy)

Hmm, that’s about it I guess. Anyone have suggestions? Comments? Pointers to other useful tools I might need? I accomplish all the types of tasks I need to do, with the stuff above.

Configure XP file associations from the command prompt

One of my developers asked how to get a .sh file to be runnable from windows today. I told him it should probably just work, with Cygwin… but apparently, it doesn’t. He went to lunch, so I gave it a go… my first attempt at making the file association through the GUI wasn’t fruitful, so Googling got me on the right track. Actually, the second bit of info was most elegant, and shows how to make file associations from the windows command prompt… slick. Here it is: (idea stolen from here)…

To make cygwin able to run “.sh” shell scripts (like .bat batch files), automatically, you need to do this on the machine:

C:\> assoc .sh=bash
C:\> ftype bash=c:\cygwin\bin\bash.exe %1 %*

I never knew about the ‘assoc’ and ‘ftype’ commands at the cmd.exe prompt before. Cool!
You can then double-click on .sh files and they’ll run properly (assuming of course you have cygwin installed in c:\cygwin… but this is where it is on our Copenhagen servers…)

That’s like 50 years old!

I have a team of developers who work for me. Some are Linux/PHP/Perl/mysql guys, some are IIS/ASP/MSSQL guys (and apparently from their behavior, never the ‘twain should meet). My background is definitely biased towards the former camp, but I try to be impartial. Sometimes, though, I really see stuff that just blows my mind.
We have a payment partner who shall remain nameless (but it rhymes with “iBill”). We used to use a value from their admin interface to calculate some stats. This page changed. The 500+ line vbscript that, among other things, scraped for this value, is broken. The developer gave up on making it work. Customer service complained enough that I just sat and wrote a 1-page LWP-based script to fetch down not only that number, but the entire list of active customers, which is useful in many ways. I told the developer of the vbscript about this, and he was interested in getting at the data (it’s cron’d to pull every morning.) So, I told him the directory and server (it’s on a linux box), how he’d need a ssh client (and where to get one), and said give a holler if there’s any problems. I was curious to see what’d happen.
Cut to later that day. He tells me he can’t get on the machine because there’s too many people already connected (huh?) He shows me, sure enough, Remote Desktop says it can’t connect. I inform him that true, the linux box doesn’t support microsoft’s remote desktop. I explain again about ssh, and he must have at least read the mail, because he had installed PuTTY. He fires that up, and can’t get in. Nope, really, SSH–telnet ain’t gonna do it. OK, now password doesn’t work. Right, the linux box doesn’t understand your microsoft domain password–but it’s the same as your cvs login, which is on the same machine. OK, now he’s in. Command line. Boom. Now what? I say “well, it’s command line, but you know, like DOS”. “DOS? That’s like 50 years old!”. Sigh.
I say, “I sent you what directory it’s in in the email”, and watch. He figures out “cd” is the way to get there… good start: “cd home/pmt_logs”. No go, I tell him “you need a slash before that”. “/cd home/pmt_logs”. I correct him, he gets there. Types “dir”, and thanks to years of bash shell alias hacks being now standard on RH9, it works. After a few more moments I realize he hasn’t the faintest clue how to examine the contents of a file. He indignantly asks how is he supposed to access these files?!
I give in and just make a readonly Samba share on the box.

Why is it that the commandline is so scary to these folks? I know CMD.EXE sucks ass, but if you are a coder on windows, shouldn’t you know at least something about it, or commandlines in general? I’m not going to offer any insight that wasn’t already much more eloquently delivered in Neal Stephenson’s “In the beginning, was the commandline” book, but seriously… all Windows coders should install cygwin and read a book. I don’t hire people who can’t explain at least the concepts, if not the final meaning of a commandline shown to me by Marc Slayton years ago. (It’s goes something like this… what does this do? “cat /var/logs/httpd/access_log.tgz | tar xzf - | fgrep -v ‘.jpg’ | cut -d’ ‘ -f1 | sort | uniq -c | sort -rn | head -50″). Needless to say, I didn’t hire any of the MS guys, they were all inherited. But I did get this same programmer from above, interested in learning some Perl [on win32], much to my surprise, so maybe there’s hope for skill expansion yet.

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